NDAX Account Recovery — Steps to Regain Secure Access

Password reset flow

Start with NDAX’s official password reset option. If you don’t receive an email, check spam and confirm your recovery address. Never use links from unverified sources — navigate to the site manually.

Lost 2FA device

If you saved backup codes, use them to regain access. Without backups, contact NDAX support and be prepared for identity verification — have recent transaction details, account setup info, and identification handy.

After recovery — harden your account

• Rotate your password and enable a stronger 2FA method (hardware key if available).
• Revoke sessions and tokens, and audit API integrations.
• Enable alerts and consider splitting holdings for reduced single-account exposure.